Custom fields
Fields, forms, statuses and the formula engine.
- Custom fields
- 15
- Calculated fields
- 3
- Required
- 8
- Average completeness
- 88%
On 6 record types
Formula engine
Block saving when empty
Share of records filled
KPI definitions
Formula, unit, target, frequency, owner and colour thresholds for every KPI — edited without code, applied to dashboards and reports.
30 KPIs — 0 redefined in this demo
| KPI | Formula | Target | Frequency | Owner | Colour thresholds | |
|---|---|---|---|---|---|---|
| KPI-01Premises and centre projects delivered to plan | Premises & centre projects delivered to plan ÷ those planned to date × 100 | 85 % | Monthly | Eng. Bandar M. Al-Shammari | Green from 95% · amber from 85%At risk | |
| KPI-02Training and test halls fitted out this year (cumulative) | Sum of training & test halls received and fitted out since the start of the year | 120 halls | Monthly | Eng. Fahad T. Al-Sulami | Green from 95% · amber from 85%Off track | |
| KPI-03Contractors within 150 km of a branch or qualification centre | Member contractors within 150 km of a branch or centre ÷ all active members × 100 | 78 % | Quarterly | Eng. Sami A. Al-Fraih | Green from 95% · amber from 85%On track | |
| KPI-04Carbon emissions cut across SCA buildings | (Base-year emissions − period emissions) ÷ base-year emissions × 100 | 12 % | Monthly | Eng. Mishari K. Al-Otaibi | Green from 95% · amber from 85%Off track | |
| KPI-05Renewable share of SCA building energy | Renewable energy generated ÷ total consumption of SCA buildings × 100 | 15 % | Monthly | Eng. Mishari K. Al-Otaibi | Green from 95% · amber from 85%At risk | |
| KPI-06SCA centres operating in owned buildings | Centres in owned buildings ÷ all centres × 100 | 55 % | Monthly | Eng. Waleed O. Al-Juhani | Green from 95% · amber from 85%Off track | |
| KPI-07Skills tests held per month | Skills tests held in the month ÷ 1,000 | 4.5 thousand tests | Quarterly | Eng. Ibrahim A. Al-Ghamdi | Green from 95% · amber from 85%At risk | |
| KPI-08Contractor satisfaction with branch and service-centre service | Average post-service rating of branch service by contractors × 20 | 72 % | Quarterly | Badr N. Al-Haqbani | Green from 95% · amber from 85%On track | |
| KPI-09Contracts won by Irtiqaa beneficiaries (cumulative) | Total value of contracts won by Irtiqaa beneficiaries since launch (SAR M) | 2,400 SAR M | Monthly | Ghada A. Al-Shahrani | Green from 95% · amber from 85%Off track | |
| KPI-10Accredited qualification programmes and professional tracks | Accredited qualification programmes and tracks in force | 40 programmes | Monthly | Eng. Abdulrahman S. Al-Harbi | Green from 95% · amber from 85%At risk | |
| KPI-11Members on a capability development plan | Members with an active capability plan ÷ all active members × 100 | 30 % | Quarterly | Ghada A. Al-Shahrani | Green from 95% · amber from 85%Off track | |
| KPI-12Settlement requests received through Wifaq (cumulative) | Settlement requests received through Wifaq since the start of the year | 900 requests | Quarterly | Hala F. Al-Angari | Green from 95% · amber from 85%Off track | |
| KPI-13Partnership agreements signed with agencies and the private sector | Partnership agreements signed in the year | 6 count | Quarterly | Rami Al-Khatib | Green from 95% · amber from 85%Off track | |
| KPI-14Average time to issue a technical-standards certificate | Average working days from a complete request to the certificate | 7 days | Monthly | Hala F. Al-Angari | Green from 95% · amber from 85%Off track | |
| KPI-15Registered contracts signed on the model contracts | Registered contracts on the model contracts ÷ all registered contracts × 100 | 90 % | Monthly | Eng. Reem K. Al-Dosari | Green from 95% · amber from 85%On track | |
| KPI-16Contractor satisfaction with digital services | Share of satisfied and very satisfied in the digital-services survey | 85 % | Monthly | Eng. Reem K. Al-Dosari | Green from 95% · amber from 85%At risk | |
| KPI-17SCA services fully available online | Services online end to end ÷ all SCA services × 100 | 80 % | Monthly | Faisal A. Al-Shehri | Green from 95% · amber from 85%At risk | |
| KPI-18Membership and renewal requests completed with no visit | Membership and renewal requests completed with no visit ÷ all completed × 100 | 60 % | Monthly | Badr N. Al-Haqbani | Green from 95% · amber from 85%On track | |
| KPI-19SCA systems hosted in the cloud | Systems hosted in the cloud ÷ all SCA systems × 100 | 50 % | Monthly | Eng. Omar H. Bawazir | Green from 95% · amber from 85%At risk | |
| KPI-20Compliance with NCA Essential Cybersecurity Controls | ECC controls implemented ÷ applicable controls × 100 (approved self-assessment) | 95 % | Quarterly | Eng. Yasser M. Al-Zahrani | Green from 95% · amber from 85%On track | |
| KPI-21Sector master data documented in the data catalogue | Master data elements in the catalogue ÷ all master data elements × 100 | 60 % | Monthly | Rahaf I. Al-Nefaie | Green from 95% · amber from 85%Off track | |
| KPI-22Sector reports and indicators published | Sector reports and indicators published in the year | 8 count | Quarterly | Rahaf I. Al-Nefaie | Green from 95% · amber from 85%Off track | |
| KPI-23Projects compliant with the delivery methodology | Projects meeting the methodology controls ÷ active projects × 100 | 90 % | Monthly | Dr. Noura M. Al-Otaibi | Green from 95% · amber from 85%At risk | |
| KPI-24PMO maturity index | Average of the five maturity dimensions (out of 5) | 3.5 out of 5 | Annual | Dr. Noura M. Al-Otaibi | Green from 95% · amber from 85%At risk | |
| KPI-25Project data completeness & quality | Mandatory fields complete and valid ÷ mandatory fields required × 100 | 95 % | Monthly | Tariq S. Al-Yami | Green from 95% · amber from 85%At risk | |
| KPI-26Approved budget executed | Actual spend ÷ approved budget for the period × 100 | 95 % | Monthly | Munirah A. Al-Khalidi | Green from 95% · amber from 85%Off track | |
| KPI-27Savings from spend rationalisation | Approved savings from spend rationalisation since the start of the year (SAR M) | 85 SAR M | Monthly | Munirah A. Al-Khalidi | Green from 95% · amber from 85%Off track | |
| KPI-28Revenue from services, programmes and events | Revenue collected from services, programmes and events since the start of the year (SAR M) | 320 SAR M | Monthly | Haifa S. Al-Ruwaili | Green from 95% · amber from 85%Off track | |
| KPI-29Staff who completed specialist development tracks | Staff who completed their specialist track ÷ those targeted × 100 | 25 % | Quarterly | Abdulmajeed R. Al-Dosari | Green from 95% · amber from 85%At risk | |
| KPI-30Employee engagement index | Score of the annual employee engagement survey (out of 100) | 75 % | Annual | Abdulmajeed R. Al-Dosari | Green from 95% · amber from 85%At risk |