MunjazStrategy & projects
MunjazPMO PLATFORMSaudi Contractors AuthorityImpediments with severity, root cause, action time limits (OLA) and escalation.
of 28 in scope
need daily follow-up
escalate on the next run
above the project manager
until 2026-11-04
Every impediment has an action time limit by severity (critical 24 h, high 72, medium 120, low 240). When it runs out with no action, the engine lifts it one rung and starts a new limit.
Click a level to filter the register
The impediment, its severity, impact, root cause, action, owner, due date, escalation level and resolution.
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ISS-0107 Data classification for new e-services not yet approved | Muqawil Platform — Release 4 | Medium | 22 hours overTime limit passed | Project manager | Eng. Sultan F. Al-GhamdiEng. Sultan F. Al-GhamdiProject Manager, Muqawil Platform — Release 4P-005s.alghamdi@sca.sa | In 15 days2026-11-122 Jumada II 1448 AH | Open |
ISS-0103 Two vendor integration engineers withdrawn with no replacement | Muqawil Platform — Release 4 | High | 4 hours overTime limit passed | Programme manager | Eng. Sultan F. Al-GhamdiEng. Sultan F. Al-GhamdiProject Manager, Muqawil Platform — Release 4P-005s.alghamdi@sca.sa | 3 days overdue2026-10-2514 Jumada I 1448 AH | Overdue |
ISS-0118 Conference & exhibition building designs awaiting approval | SCA Headquarters, Riyadh | Medium | 4 hours overTime limit passed | Project manager | Eng. Ibrahim A. Al-GhamdiEng. Ibrahim A. Al-GhamdiDirector, Engineering SupervisionP-036i.alghamdi@sca.sa | In 10 days2026-11-0727 Jumada I 1448 AH | Open |
ISS-0127 Trenching permit suspended in Al-Rawdah district | Secure Enterprise Network | Medium | 3 hours overTime limit passed | Project manager | Eng. Omar H. BawazirEng. Omar H. BawazirDirector, IT InfrastructureP-024o.bawazir@sca.sa | 10 days overdue2026-10-187 Jumada I 1448 AH | Open |
ISS-0105 Automated test coverage below 60% | Muqawil Platform — Release 4 | Medium | 1 hour left | Project manager | Joud N. Al-AhmadiJoud N. Al-AhmadiQA & Testing SpecialistP-033j.alahmadi@sca.sa | In 18 days2026-11-155 Jumada II 1448 AH | Open |
ISS-0116 Excavation clashing with a high-voltage line in zone 4 | SCA Headquarters, Riyadh | High | 1 hour left | PMO director | Eng. Ahmed Y. AsiriEng. Ahmed Y. AsiriDirector, Construction ProjectsP-020a.asiri@sca.sa | 7 days overdue2026-10-2110 Jumada I 1448 AH | Escalated |
ISS-0113 Site labour stopped for 4 days over late wages | Al-Khobar Branch — Rehabilitation & Extension | Critical | 19 hours left | Executive committee | Eng. Waleed O. Al-JuhaniEng. Waleed O. Al-JuhaniDirector, Facilities Operations & MaintenanceP-021w.aljuhani@sca.sa | 6 days overdue2026-10-2211 Jumada I 1448 AH | Escalated |
ISS-0109 Façade works stopped — samples not approved | SCA Academy Campus, Riyadh | Critical | 20 hours left | Executive committee | Eng. Shahad M. Al-MalkiEng. Shahad M. Al-MalkiDirector, Academy FacilitiesP-022s.almalki@sca.sa | 16 days overdue2026-10-121 Jumada I 1448 AH | Escalated |
ISS-0112 Decision on payment certificate 25 delayed | SCA Academy Campus, Riyadh | Medium | 21 hours left | Project manager | Khalid N. Al-MutairiKhalid N. Al-MutairiSenior Finance & Procurement SpecialistP-007k.almutairi@sca.sa | Due tomorrow2026-10-2918 Jumada I 1448 AH | Open |
ISS-0101 Shared Nafath test environment down for 9 days | Muqawil Platform — Release 4 | High | 21 hours left | PMO director | Hussam T. Al-QurashiHussam T. Al-QurashiSenior Software Engineer – IntegrationP-030h.alqurashi@sca.sa | In 2 days2026-10-3019 Jumada I 1448 AH | Escalated |
ISS-0102 Vendor late delivering updated Government Service Bus interface specs | Muqawil Platform — Release 4 | Medium | 22 hours left | Project manager | Eng. Sultan F. Al-GhamdiEng. Sultan F. Al-GhamdiProject Manager, Muqawil Platform — Release 4P-005s.alghamdi@sca.sa | In 3 days2026-10-3120 Jumada I 1448 AH | Open |
ISS-0124 Progress reports not updated for 6 weeks | Smart Test-hall Proctoring & Access Control | Medium | 22 hours left | Project manager | Eng. Waleed O. Al-JuhaniEng. Waleed O. Al-JuhaniDirector, Facilities Operations & MaintenanceP-021w.aljuhani@sca.sa | 9 days overdue2026-10-198 Jumada I 1448 AH | Overdue |
ISS-0121 Foundation works stopped pending building permits | Jeddah Branch & Qualification Centre | High | 22 hours left | PMO director | Eng. Fahad T. Al-SulamiEng. Fahad T. Al-SulamiDirector, Regional Qualification CentresP-023f.alsulami@sca.sa | 8 days overdue2026-10-209 Jumada I 1448 AH | Escalated |
ISS-0114 Leak in the underground water tanks during the water-tightness test | Al-Khobar Branch — Rehabilitation & Extension | High | 23 hours left | Project manager | Eng. Waleed O. Al-JuhaniEng. Waleed O. Al-JuhaniDirector, Facilities Operations & MaintenanceP-021w.aljuhani@sca.sa | In 5 days2026-11-0222 Jumada I 1448 AH | Open |
ISS-0110 Skilled-labour shortage at the MEP subcontractor | SCA Academy Campus, Riyadh | High | 27 hours left | Project manager | Eng. Adel S. Al-AmoudiEng. Adel S. Al-AmoudiSenior Site Engineer (Contractor)P-043a.alamoudi@sca.sa | In 2 days2026-10-3019 Jumada I 1448 AH | Open |
ISS-0123 Excavation at axis 14 stopped by groundwater | Qassim Vocational Qualification Centre | High | 43 hours left | Project manager | Eng. Ahmed Y. AsiriEng. Ahmed Y. AsiriDirector, Construction ProjectsP-020a.asiri@sca.sa | In 3 days2026-10-3120 Jumada I 1448 AH | In progress |
ISS-0115 Incomplete bills of quantities attached to certificate 33 | Al-Khobar Branch — Rehabilitation & Extension | Medium | 45 hours left | Project manager | Khalid N. Al-MutairiKhalid N. Al-MutairiSenior Finance & Procurement SpecialistP-007k.almutairi@sca.sa | In 3 days2026-10-3120 Jumada I 1448 AH | Open |
ISS-0119 Etimad integration test failed a second time | SCA ERP System | High | 45 hours left | Project manager | Dana S. Al-SalehDana S. Al-SalehDirector, Enterprise Systems & IntegrationP-025d.alsaleh@sca.sa | In 4 days2026-11-0121 Jumada I 1448 AH | Open |
ISS-0106 Accessibility (WCAG) findings on the membership application forms | Muqawil Platform — Release 4 | Low | 45 hours left | Project manager | Maha F. Al-KhathamiMaha F. Al-KhathamiFront-end Developer (Contractor)P-044m.alkhathami@sca.sa | In 23 days2026-11-2010 Jumada II 1448 AH | In progress |
ISS-0111 Dispute over the pricing of variation order 7 | SCA Academy Campus, Riyadh | High | 46 hours left | PMO director | Khalid N. Al-MutairiKhalid N. Al-MutairiSenior Finance & Procurement SpecialistP-007k.almutairi@sca.sa | 25 days overdue2026-10-0322 Rabiʻ II 1448 AH | Escalated |
ISS-0128 Monthly progress reports incomplete | Arar Vocational Qualification Centre | Low | 46 hours left | Project manager | Eng. Ibrahim A. Al-GhamdiEng. Ibrahim A. Al-GhamdiDirector, Engineering SupervisionP-036i.alghamdi@sca.sa | 18 days overdue2026-10-1029 Rabiʻ II 1448 AH | Overdue |
ISS-0120 Fixed-asset data not available for migration | SCA ERP System | Medium | 2 days left | Project manager | Haifa S. Al-RuwailiHaifa S. Al-RuwailiSenior Financial AnalystP-037h.alruwaili@sca.sa | In 13 days2026-11-1030 Jumada I 1448 AH | Open |
ISS-0126 Cooling-unit shipment held at King Abdulaziz Port | SCA Backup Data Centre | High | 2 days left | Project manager | Eng. Omar H. BawazirEng. Omar H. BawazirDirector, IT InfrastructureP-024o.bawazir@sca.sa | In 6 days2026-11-0323 Jumada I 1448 AH | Open |
ISS-0117 Neighbour complaints about traffic diversions around the site | SCA Headquarters, Riyadh | Medium | 3 days left | Project manager | Eng. Ahmed Y. AsiriEng. Ahmed Y. AsiriDirector, Construction ProjectsP-020a.asiri@sca.sa | In 5 days2026-11-0222 Jumada I 1448 AH | In progress |
ISS-0122 Neighbouring entities objecting to the car-park entrance location | Jeddah Branch & Qualification Centre | Low | 3 days left | Project manager | Eng. Fahad T. Al-SulamiEng. Fahad T. Al-SulamiDirector, Regional Qualification CentresP-023f.alsulami@sca.sa | In 20 days2026-11-177 Jumada II 1448 AH | Open |
ISS-0125 Users rejecting the new routing form | Correspondence & Document Management System (DMS) | Medium | 3 days left | Project manager | Dana S. Al-SalehDana S. Al-SalehDirector, Enterprise Systems & IntegrationP-025d.alsaleh@sca.sa | In 11 days2026-11-0828 Jumada I 1448 AH | In progress |
ISS-0104 Conflicting membership-certificate requirements from the membership department and the branches | Muqawil Platform — Release 4 | Medium | 4 days left | Project manager | Lama S. Al-HarbiLama S. Al-HarbiSenior Business Analyst — Contractor ServicesP-006l.alharbi@sca.sa | In 7 days2026-11-0424 Jumada I 1448 AH | In progress |