High risk not updated for 10 daysEscalated 7 times in 30 days1 · after 10 daysProject managerIn-app & email2 · after 14 daysProgramme managerEmail & Teams3 · after 20 daysPMO directorEmail & SMS
Certificate past its time limitEscalated 5 times in 30 days1 · at onceFinance controllerIn-app2 · after 3 daysDirector General, Finance & ProcurementEmail3 · after 7 daysSecretary-GeneralEmail & SMS
Project with no update for 30 daysEscalated 3 times in 30 days1 · after 30 daysProject managerIn-app2 · after 37 daysPortfolio managerEmail3 · after 45 daysPMO directorEmail
Committee decision overdueEscalated 0 times in 30 days1 · after 2 daysCommittee secretaryIn-app2 · after 5 daysCommittee chairEmail & Teams