RSK-0004Muqawil Platform — Release 4
Cloud hosting capacity exceeded at launch
A risk's detail, response, contingency and residual risk.
Risk statement
From cause to event to impact — with the preventive controls before the event and the contingency after it
Cause
Load estimates assume 40% of member contractors, while demand is expected to be higher at launch and in the renewal season before year end
Preventive controls
- Load test at three times the expected use
- Turn on auto-scaling with the government cloud provider
2 / 2
Event
Cloud hosting capacity exceeded at launch
Response time above 3 seconds in the load test
Contingency
A staged launch by membership class, keeping the service at the contractor service centres in HQ and the branches as a fallback
Impact
Slow or unavailable renewals and certificate requests in launch week, contractors at risk of missing government tenders, and damage to the Authority’s reputation
Assessment
The level before and after the response
Inherent
Residual
Exposure
SAR 900K
Residual
63% off the score
Score trend
Last six months
- Score
- Target residual
Escalation path
Escalation engine: a high risk unreviewed for 10 days notifies the PM, 15 the programme manager, 20 the PMO director
Last reviewed 9 days ago · Outside the engine — below «high»
Project manager
Current levelEng. Sultan F. Al-Ghamdi
Currently followed up here- 2
Programme manager
Eng. Reem K. Al-Dosari
- 3
PMO director
Dr. Noura M. Al-Otaibi
- 4
Executive committee
Dr. Abdullah S. Al-Qahtani
By the PMO director’s decision
Mitigation plan
Each action with its owner and date — tick it off when complete
Load test at three times the expected use
Eng. Saad M. Al-DosariEng. Saad M. Al-DosariCloud & Integration EngineerP-034sa.aldosari@sca.saIn progressIn 43 days2026-12-101 Rajab 1448 AHTurn on auto-scaling with the government cloud provider
Eng. Omar H. BawazirEng. Omar H. BawazirDirector, IT InfrastructureP-024o.bawazir@sca.saIn progressIn 33 days2026-11-3020 Jumada II 1448 AH
Trigger
Response time above 3 seconds in the load test
Contingency
A staged launch by membership class, keeping the service at the contractor service centres in HQ and the branches as a fallback