MunjazStrategy & projects
MunjazPMO PLATFORMSaudi Contractors AuthoritySCA/2025/015
Terms, guarantees, milestones, variation orders and payment certificates.
From original to current value
The original value and each approved variation
62% of the current value paid
Paid
6.1Mof a current value of SAR 9.8M
Build Muqawil mobile app Release 3 (iOS and Android) — the most-used services, the membership card, a certificates wallet and alerts — with an agile team on time and materials.
Payments against accepted milestones per the payment schedule, within 30 days of the acceptance record.
Payment period
30 days
Retention
5%
Released at final acceptance
Advance payment
0%
Recovered from certificates
Penalty cap
6%
Of the contract value
Defects liability
6 months
After substantial completion
Bar: paid share of the value; gold mark: today
Met: 4 of 4
| Measure | Target | Achieved | Breach penalty |
|---|---|---|---|
| Production availability | 99.9% monthly | 99.96% | — |
| P1 incident response | within 30 min | average 12 min | — |
| P1 incident resolution | within 4 h | average 2.6 h | — |
| UAT defect fix | within 5 working days | average 3 days | — |
Integration-ready for EtimadIntegration-ready
Etimad reference: 2504160589
The integration layer is in place; data exchange starts once the permissions and interfaces are granted.
Bank guarantees and insurance policies with their expiry