MunjazStrategy & projects
MunjazPMO PLATFORMProposal
Project proposal & feasibility study
Justification, objectives, benefits, cost and initial risks
- Form no.
- SCA-PMO-F01
- Template edition
- 2.1
- Version
- V2
- Form date
- 2026-04-15
- Hijri
- 27 Shawwal 1447 AH
Auto-filled — Filled by the platform from the project record, not typed.
- Proposal no.
- DMD-2026-005
- Proposal
- Redesigning contractor waiting areas in the existing branches
- Portfolio
- Headquarters & Regional Centres Portfolio
- Sector
- Qualification & Training Sector
- Sponsor
- Eng. Abdulrahman S. Al-Harbi
- Proposed by
- Eng. Fahad T. Al-Sulami
1The proposalAuto-filled
- TitleAuto-filled
- Redesigning contractor waiting areas in the existing branches
- Proposed byAuto-filled
- Eng. Fahad T. Al-Sulami
- DepartmentAuto-filled
- Regional Qualification Centres Department
- Submitted onAuto-filled
- 2026-04-15
- Proposal numberAuto-filled
- DMD-2026-005
2Justification
The problem or need
Branch managers in Riyadh, Jeddah and Al-Khobar report crowded reception areas on skills-test days — contractors and trainees wait in the corridors outside the halls — and 140 formal complaints were logged in 2025.
Today
Reception areas in the existing branches hold only 40% of peak attendance, with no calling screens or service desks near the halls.
3Objectives
- Redesign contractor waiting areas in 14 existing branches and centres with proper halls and calling screens tied to the test and appointment schedules by 2029.
Strategic objectives served
- SO-3.3 — A better contractor experience and service quality
4Expected benefits
| Kind | Benefit |
|---|---|
| Satisfaction | Contractor satisfaction with branch service up 6 points |
| Time saved | Waiting time before an appointment or test down 40% |
| Productivity | Tests start on time with electronic calling |
5Cost & feasibilityAuto-filled
Estimated cost
SAR 38M
Net present value
SAR 5.2M
Return on investment
37%
Payback
5.5 years
| Year | Capex | Opex | Benefit |
|---|---|---|---|
| 2027 | SAR 14M | SAR 0 | SAR 0 |
| 2028 | SAR 18M | SAR 400K | SAR 0 |
| 2029 | SAR 6M | SAR 1.2M | SAR 5.2M |
| 2030 | SAR 0 | SAR 1.3M | SAR 9.6M |
| 2031 | SAR 0 | SAR 1.3M | SAR 11.2M |
| 2032 | SAR 0 | SAR 1.4M | SAR 12.1M |
| 2033 | SAR 0 | SAR 1.4M | SAR 12.6M |
| 2034 | SAR 0 | SAR 1.5M | SAR 13M |
6Initial risks
| Risk | Level | Proposed response |
|---|---|---|
| Works clashing with test and service days | High | Phase the works branch by branch and outside service hours |
| Funding not approved in the 2027 budget | High | Split delivery across two fiscal years |
Approval logChain: Proposal & feasibility approval · version 4
Every decision on the form — who, their role, the note and the time. It prints with the form.
| # | Step | Kind | Name | Decision | Note | Date & time |
|---|---|---|---|---|---|---|
| 1 | Author | — | Eng. Fahad T. Al-SulamiDirector, Regional Qualification Centres | Submitted | — | 2026-04-15 10:07 |
| 2 | Line manager endorsement | Technical acceptance | Eng. Reem K. Al-DosariThe requester’s line manager | Approved | — | 2026-04-19 12:21 |
| 3 | PMO review | Methodology review | Ghada A. Al-ShahraniPMO — analyst | Approved | — | 2026-04-21 13:28 |
| 4 | Portfolio manager review | Technical acceptance | Eng. Bandar M. Al-ShammariPortfolio manager | Approved | — | 2026-04-26 14:35 |
| 5 | Cost & funding review | Financial approval | Munirah A. Al-KhalidiFinance | Approved | — | 2026-04-28 12:51 |
| 6 | Project Approval Committee | Technical acceptance | Dr. Noura M. Al-OtaibiProject Approval Committee | Approved | — | 2026-05-03 10:49 |
Signatures
Line manager endorsement
Eng. Reem K. Al-Dosari
Approved2026-04-19
PMO review
Ghada A. Al-Shahrani
Approved2026-04-21
Portfolio manager review
Eng. Bandar M. Al-Shammari
Approved2026-04-26
Cost & funding review
Munirah A. Al-Khalidi
Approved2026-04-28
Project Approval Committee
Dr. Noura M. Al-Otaibi
Approved2026-05-03