RSK-0003Muqawil Platform — Release 4
Late sign-off of membership-service requirements by the owning departments
A risk's detail, response, contingency and residual risk.
Risk statement
From cause to event to impact — with the preventive controls before the event and the contingency after it
Cause
Several departments own the membership and certificate procedures, and practice differs between headquarters and the Al-Khobar and Jeddah branches
Preventive controls
- A requirements alignment workshop with the departments’ and branches’ representatives, chaired by the programme manager
- A single sign-off matrix for requirements, signed by the Director General of Membership & Contractor Services
2 / 2
Event
Late sign-off of membership-service requirements by the owning departments
Any requirement unsigned for more than 10 working days
Contingency
Take the conflict to the Head of the Services & Membership Sector for a ruling within a week
Impact
Six contractor services redesigned and wave 1 delayed by three weeks
Assessment
The level before and after the response
Inherent
Residual
Exposure
SAR 1.2M
Residual
50% off the score
Score trend
Last six months
- Score
- Target residual
Escalation path
Escalation engine: a high risk unreviewed for 10 days notifies the PM, 15 the programme manager, 20 the PMO director
Last reviewed 6 days ago · Outside the engine — below «high»
Project manager
Current levelEng. Sultan F. Al-Ghamdi
Currently followed up here- 2
Programme manager
Eng. Reem K. Al-Dosari
- 3
PMO director
Dr. Noura M. Al-Otaibi
- 4
Executive committee
Dr. Abdullah S. Al-Qahtani
By the PMO director’s decision
Mitigation plan
Each action with its owner and date — tick it off when complete
A requirements alignment workshop with the departments’ and branches’ representatives, chaired by the programme manager
Eng. Reem K. Al-DosariEng. Reem K. Al-DosariHead of the Muqawil Platform & Programme Manager, Muqawil & e-ServicesP-004r.aldosari@sca.saIn progressIn 2 days2026-10-3019 Jumada I 1448 AHA single sign-off matrix for requirements, signed by the Director General of Membership & Contractor Services
Lama S. Al-HarbiLama S. Al-HarbiSenior Business Analyst — Contractor ServicesP-006l.alharbi@sca.saNot startedIn 15 days2026-11-122 Jumada II 1448 AH
Trigger
Any requirement unsigned for more than 10 working days
Contingency
Take the conflict to the Head of the Services & Membership Sector for a ruling within a week