Customisation and Etimad integration costs exceeding the approved contingency

16HighEscalatedMaterial

A risk's detail, response, contingency and residual risk.

Risk statement

From cause to event to impact — with the preventive controls before the event and the contingency after it

Cause

Customisations missed in the tender book, and an Etimad integration harder than expected

Preventive controls

1 / 3

Event

Customisation and Etimad integration costs exceeding the approved contingency

16HighTrigger

The budget increase is refused, or spend passes 95% of contingency

Contingency

Move the asset module to a second phase after the financial go-live

Impact

The contingency fully consumed and SAR 6.8M of extra budget requested

SAR 6.8M

The level before and after the response

Inherent

16High

Residual

9Medium

Exposure

SAR 6.8M

Residual

⁦44⁩% off the score

Score trend

Last six months

Escalation engine: a high risk unreviewed for 10 days notifies the PM, 15 the programme manager, 20 the PMO director

Last reviewed 5 days ago

Project manager
Dana S. Al-Saleh
Currently followed up here
Programme manager
Current level
Dana S. Al-Saleh
Automatically at 15 days unreviewed · in 10 days
3
PMO director
Dr. Noura M. Al-Otaibi
Automatically at 20 days unreviewed · in 15 days
4
Executive committee
Dr. Abdullah S. Al-Qahtani
By the PMO director’s decision

Each action with its owner and date — tick it off when complete

⁦2⁩ of ⁦3⁩ done

Freeze all non-mandatory customisations
Dana S. Al-Saleh
Done⁦2026-10-30⁩
Change request to raise the customisation & integration budget
Dana S. Al-Saleh
Done⁦2026-10-09⁩
Independent review of the vendor’s estimates
Haifa S. Al-Ruwaili
In progressIn 11 days

Trigger

The budget increase is refused, or spend passes 95% of contingency

Contingency

Move the asset module to a second phase after the financial go-live