The project with the most weight on this KPI is “Muqawil Platform — Release 4”, with 87% of the linked budget, and it is At risk. Speeding it up is the fastest way to close the gap before December.
What we are doing to bring the KPI back on track, who owns it, and by when.
Speed up the Nafath integration in Muqawil with a dedicated integration squad
Hussam T. Al-QurashiHussam T. Al-QurashiSenior Software Engineer – IntegrationP-030·h.alqurashi@sca.saDue 2026-10-226 days overdue2026-10-22·11 Jumada I 1448 AHMuqawil Platform — Release 4
Overdue
Fix the five biggest complaints in the Muqawil journey, starting with re-keyed commercial-register data
Eng. Sultan F. Al-GhamdiEng. Sultan F. Al-GhamdiProject Manager, Muqawil Platform — Release 4P-005·s.alghamdi@sca.saDue 2026-11-30In 33 days2026-11-30·20 Jumada II 1448 AHMuqawil Platform — Release 4
In progress
Comments
The owner, the Performance Measurement Office and leadership discussing the readings.
Dr. Abdullah S. Al-QahtaniSecretary-General2026-10-27 08:10
Three flat months of contractor satisfaction with our digital services is not acceptable. I want a clear plan at the next Executive Committee.
Eng. Reem K. Al-DosariHead of the Muqawil Platform & Programme Manager, Muqawil & e-Services2026-10-27 10:45
We analysed 1,240 ratings: 61% of comments are about re-keying commercial-register data and slow Nafath checks. Both corrective actions are tied to the next Muqawil release.
Tariq S. Al-YamiHead, Performance & Risk2026-10-28 09:05
October’s reading is awaiting my approval; the survey sample is 312 contractors, within the accepted minimum.