Saudi Contractors Authority Strategy — Building the Future with Confidence
One digital contractor journey across Muqawil, its app and the model contracts, with automatic links to government systems.
Attainment
of the 85% target
Attainment through 2026
Weight in pillar
60%
A Unified Reference for Regulating the Sector
KPI status
3
Linked budget
SAR 112.4M
4 projects
The objective’s monthly attainment against this year’s target.
| Period | Attainment |
|---|---|
| Jan | 58.7% |
| Feb | 60.5% |
| Mar | 61.9% |
| Apr | 63.3% |
| May | 65.4% |
| Jun | 65.8% |
| Jul | 68.0% |
| Aug | 68.6% |
| Sep | 71.0% |
| Oct | 72.0% |
Baseline, target and actual for each KPI, and progress from baseline to target.
K-1.1.1Monthly%
Baseline
68
Target
85
Actual
74
K-1.1.2Monthly%
Baseline
55
Target
80
Actual
69
K-1.1.3Monthly%
Baseline
40
Target
60
Actual
58
Their weights inside the objective and their progress; the weighted sum is the objective’s attainment.
Put every SCA service for contractors fully online
OBJ-07.1
Weight
40%
Lift contractor satisfaction with the digital experience
OBJ-07.2
Weight
35%
Shift walk-ins from the service centres to Muqawil
OBJ-07.3
Weight
25%
The objective’s approved initiatives and their projects, and each project’s share of the contribution by budget.
Initiative · SI-1.1.1
One digital journey for contractorsPRJ-2026-01486.4M
PRJ-2026-01512.6M
PRJ-2026-0318.2M
Projects contributing from other objectives’ initiatives
PRJ-2026-0355.2M
AI insight
The objective’s weakest KPI, “SCA services fully available online”, is at 86% of its target, and its heaviest project, “Muqawil Platform — Release 4”, is At risk. Fixing that one path lifts the objective more than any other action.
What we are doing to bring the KPI back on track, who owns it, and by when.
Speed up the Nafath integration in Muqawil with a dedicated integration squad
Fix the five biggest complaints in the Muqawil journey, starting with re-keyed commercial-register data
Ship 6 priority contractor e-services before year end in an interim release
What holds the objective back and what leadership should know.
Satisfaction has been flat at 74% since August; top complaints are slow Nafath integration and re-keying commercial-register data.
Eng. Reem K. Al-Dosari · 2026-10-22
Muqawil Release 4 is 42 days behind baseline, delaying 18 e-services planned for this year.
Faisal A. Al-Shehri · 2026-10-19
The digital transformation committee put the membership certificate and membership transfer first in the next release.
Eng. Majed S. Al-Rasheed · 2026-10-02
