SO-1.1 · Simplify regulatory relationships and make doing business easier
One digital journey for contractors
Registration, membership and renewal, certificates, qualification programmes and model contracts in one journey on Muqawil and its app, behind one Nafath sign-in.
Initiative weighted progress
63.7%
Projects’ contribution × progress, plus the other work’s share × its progress
Linked projects’ progress
64.4%
Σ contribution × progress, projects only
Contributions assigned
100%
Complete and approved
Primary projects’ budget
107.2M
3 primary projects
Linked projects and their contributions
Strategy management approves each share; every change is kept in the initiative’s history
| Project | Link | Contribution | Actual progress | Contribution × progress | |
|---|---|---|---|---|---|
| Muqawil Platform — Release 4 PRJ-2026-014 | Primary | 55% | 58% | 31.9% | |
| Muqawil Mobile App — Release 3 PRJ-2026-015 | Primary | 20% | 64% | 12.8% | |
| Electronic Model Contracts PRJ-2026-031 | Primary | 10% | 100% | 10.0% | |
Non-project work One procedure set for the contractor service centres at HQ and the branches, and their staff trained on the new journey | Other work | 15% | 60% | 9.0% |
Linked projects’ progress
Σ (contribution × progress) = 54.7% points ÷ shares counted 85% = 64.4%
Initiative progress
(54.7% points from projects + 9.0% from other work) ÷ 100% = 63.7%
Impact KPIs & benefits
Measured apart from delivery progress: an initiative can be well advanced with no impact yet, and the other way round
Impact KPIs
The strategic KPIs the initiative moves
Actual 74Target 85%Attained 87%
Actual 69Target 80%Attained 86%
Actual 58Target 60%Attained 97%
Benefits
Benefits registered for its projects, planned vs realised
- Shorter time to sign and register a contract18 / 15 minutes
- Higher contractor satisfaction with signing and registering contracts82 / 85 %
- Higher contractor satisfaction with digital services74 / 88 %
- Lower cost per e-service transaction41 / 18 SAR / transaction
- Shorter membership issue and renewal9.5 / 5 days
These KPIs and benefits do not enter the weighted progress above, and progress does not enter them.
Three separate measures
An example from this initiative: Muqawil Platform — Release 4
1Deliverable weight in the project
30.0%
Weight of «Core platform build» among its deliverables
Deliverable weights add up to 100% inside the project; it progresses as they are accepted.
See where it comes from2Project weight in the portfolio
21.8%
Its relative weight in Digital Services & Platforms Portfolio
Set by the project weight model; it feeds portfolio progress: relative weight × actual progress.
See where it comes from3Contribution to the initiative
55%
Its contribution to «One digital journey for contractors»
Approved by strategy management; it feeds this initiative’s progress only.
Each is set in its own place and moves neither of the others: changing a deliverable’s weight touches neither the project’s portfolio weight nor its contribution. The same project is also linked to: Sector information & project tracking (10%).