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SO-4.2 · A mature operating model and accountability

Performance measurement & governance

On trackDelivered wholly through projectsA Leading, Sustainable Organisation

The institutional performance system and KPI dashboard, the SCA strategy refresh and execution plans, and the enterprise risk & continuity framework.

⁦78%⁩

Initiative weighted progress

⁦77.7%⁩

Σ each project’s contribution × its actual progress, over the shares that count

Linked projects’ progress

⁦77.7%⁩

Σ contribution × progress, projects only

Contributions assigned

⁦90%⁩

⁦10⁩ points short of 100%

Primary projects’ budget

16.6M

3 primary projects

Linked projects and their contributions

Strategy management approves each share; every change is kept in the initiative’s history

ProjectLinkContributionActual progressContribution × progress
Institutional Performance Measurement & KPI Dashboard

PRJ-2026-012

Primary⁦40%⁩⁦76%⁩⁦30.4%⁩
SCA Strategy Refresh & Execution Plans

PRJ-2026-028

Primary⁦35%⁩⁦70%⁩⁦24.5%⁩
Enterprise Risk & Business Continuity Framework

PRJ-2026-030

Primary⁦15%⁩⁦100%⁩⁦15.0%⁩

Linked projects’ progress

Σ (contribution × progress) = ⁦69.9%⁩ points ÷ shares counted ⁦90%⁩ = ⁦77.7%⁩

Initiative progress

The initiative runs wholly through its projects, so its progress is theirs: ⁦77.7%⁩

Shares add up to ⁦90%⁩, not 100%.

Impact KPIs & benefits

Measured apart from delivery progress: an initiative can be well advanced with no impact yet, and the other way round

Impact KPIs

The strategic KPIs the initiative moves

Benefits

Benefits registered for its projects, planned vs realised

These KPIs and benefits do not enter the weighted progress above, and progress does not enter them.

Three separate measures

An example from this initiative: Institutional Performance Measurement & KPI Dashboard

1Deliverable weight in the project

⁦30.0%⁩

Weight of «Design» among its deliverables

Deliverable weights add up to 100% inside the project; it progresses as they are accepted.

See where it comes from

2Project weight in the portfolio

⁦18.3%⁩

Its relative weight in Institutional Excellence & Governance Portfolio

Set by the project weight model; it feeds portfolio progress: relative weight × actual progress.

See where it comes from

3Contribution to the initiative

⁦40%⁩

Its contribution to «Performance measurement & governance»

Approved by strategy management; it feeds this initiative’s progress only.

Each is set in its own place and moves neither of the others: changing a deliverable’s weight touches neither the project’s portfolio weight nor its contribution.

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