SO-2.2 · A collaborative environment across the sector
Amicable settlement through Wifaq
Contracting disputes filed online for amicable settlement, with the roster of accredited mediators, settlement sessions and their records on Wifaq.
Initiative weighted progress
84.7%
Projects’ contribution × progress, plus the other work’s share × its progress
Linked projects’ progress
91.0%
Σ contribution × progress, projects only
Contributions assigned
100%
Complete and approved
Primary projects’ budget
18.4M
1 primary project
Linked projects and their contributions
Strategy management approves each share; every change is kept in the initiative’s history
| Project | Link | Contribution | Actual progress | Contribution × progress | |
|---|---|---|---|---|---|
| Wifaq Dispute Settlement Platform — Release 2 PRJ-2026-008 | Primary | 70% | 91% | 63.7% | |
Non-project work Accrediting mediators and updating the amicable-settlement rules and agreement templates | Other work | 30% | 70% | 21.0% |
Linked projects’ progress
Σ (contribution × progress) = 63.7% points ÷ shares counted 70% = 91.0%
Initiative progress
(63.7% points from projects + 21.0% from other work) ÷ 100% = 84.7%
Impact KPIs & benefits
Measured apart from delivery progress: an initiative can be well advanced with no impact yet, and the other way round
Impact KPIs
The strategic KPIs the initiative moves
Actual 610Target 900requestsAttained 68%
Actual 4Target 6countAttained 67%
Benefits
Benefits registered for its projects, planned vs realised
- Settlement requests completed online0 / 900 requests
These KPIs and benefits do not enter the weighted progress above, and progress does not enter them.
Three separate measures
An example from this initiative: Wifaq Dispute Settlement Platform — Release 2
1Deliverable weight in the project
40.0%
Weight of «Build» among its deliverables
Deliverable weights add up to 100% inside the project; it progresses as they are accepted.
See where it comes from2Project weight in the portfolio
15.6%
Its relative weight in Digital Services & Platforms Portfolio
Set by the project weight model; it feeds portfolio progress: relative weight × actual progress.
See where it comes from3Contribution to the initiative
70%
Its contribution to «Amicable settlement through Wifaq»
Approved by strategy management; it feeds this initiative’s progress only.
Each is set in its own place and moves neither of the others: changing a deliverable’s weight touches neither the project’s portfolio weight nor its contribution.