Saudi Contractors Authority
Project charter
Institutional Performance Measurement & KPI Dashboard
APPROVEDV2Approved 2025-09-05
1Project identity
Required at this stage- Project name
- Institutional Performance Measurement & KPI Dashboard
- Project code
- PRJ-2026-012
- Project sponsor
- Dr. Mohammed I. Al-SubaieDr. Mohammed I. Al-SubaieHead, Strategy & Institutional Excellence SectorP-009m.alsubaie@sca.sa
- Project manager
- Tariq S. Al-YamiTariq S. Al-YamiHead, Performance & RiskP-040t.alyami@sca.sa
- Project owner
- Dr. Amal F. Al-SudairiDr. Amal F. Al-SudairiDirector General, Strategy & PerformanceP-015a.alsudairi@sca.sa
- Portfolio & programme
- Institutional Excellence & Governance PortfolioInstitutional Excellence & Capability Programme
- Type & methodology
- Transformation · Agile
- Current phase
- 4Execution
2Background & rationale
Required at this stageThe Authority’s strategic and operational KPIs — service times, contractor satisfaction, initiative delivery — on automated dashboards down to department level.
3Objectives
Required at this stage- 1A mature operating model and accountability
Serves the strategic objectives:SO-4.2A mature operating model and accountability
4Scope
Required at this stageIn scope
- The Authority’s strategic and operational KPIs — service times, contractor satisfaction, initiative delivery — on automated dashboards down to department level.
- As-is and to-be analysis
- Change management plan
Out of scope
- Operation and maintenance after the warranty period
- Work outside the approved site or system boundary
5High-level requirements
Required at this stage- 1As-is and to-be analysis
- 2Change management plan
- 3Adoption measures
6Deliverables
Required at this stage| 1 | Project management plan | 2025-09-26 |
| 2 | Main deliverable — stage 1 | 2026-05-10 |
| 3 | Main deliverable — final stage | 2026-10-25 |
| 4 | Final report | 2026-12-31 |
7Key milestones
Required at this stage- Charter approved2025-09-05
- Contract signed2025-11-23
- 50% of works complete2026-05-10
- Provisional acceptance2026-11-23
- Closure2026-12-31
8Budget
Required at this stage- Main contract72.4%7.1M
- Supervision & consulting13.3%1.3M
- Internal team9.2%900K
- Contingency reserve (5%)5.1%500K
The owning sector’s approved budgetTotal9.8M
9Timeline
Required at this stage10Key risks
Required at this stage- No risks recorded yet.
11Constraints
Required at this stage- Stay within the approved budget
- Comply with the Government Tenders & Procurement Law
12Assumptions
Required at this stage- Named internal staff available throughout
- Approvals land within the workflow’s action time limits
13Stakeholders
Required at this stage- Project sponsorDecisions and funding
- Project ownerAccepts deliverables, owns benefits
- Project Management Office (PMO)Governance and compliance
14Success criteria
Required at this stage- 1Delivered within the approved budget
- 2On the approved date ±5%
- 3Target benefits within 12 months
15Governance structure
Required at this stage- Change Control BoardApproves scope, cost and schedule changesWeekly
- PMO CommitteeMethodology compliance, data quality, stage gatesFortnightly
- Project management teamDay-to-day control, risks, impediments, the periodic update cardWeekly