MunjazStrategy & projects
MunjazPMO PLATFORMProposal
Project proposal & feasibility study
Justification, objectives, benefits, cost and initial risks
- Form no.
- SCA-PMO-F01
- Template edition
- 2.1
- Version
- V2
- Form date
- 2024-06-09
- Hijri
- 3 Dhuʻl-Hijjah 1445 AH
Auto-filled — Filled by the platform from the project record, not typed.
- Project code
- PRJ-2026-014
- Project
- Muqawil Platform — Release 4
- Portfolio
- Digital Services & Platforms Portfolio
- Sector
- Digital Transformation Sector
- Sponsor
- Eng. Majed S. Al-Rasheed
- Project manager
- Eng. Sultan F. Al-Ghamdi
1The proposalAuto-filled
- TitleAuto-filled
- Muqawil Platform — Release 4
- Proposed byAuto-filled
- Eng. Sultan F. Al-Ghamdi
- DepartmentAuto-filled
- Muqawil Platform & e-Services Department
- Submitted onAuto-filled
- 2024-06-09
- Proposal numberAuto-filled
- DMD-2026-014
2Justification
The Authority runs 68 e-services for contractors through five separate channels and legacy systems that do not talk to each other; a contractor deals with several departments and service centres for a single request, and issuing or renewing a membership takes 21 days on average. Release 4 of the Muqawil platform brings them into one digital journey that meets Digital Government Authority standards.
3Objectives
- Bring 68 contractor e-services into Muqawil with a single journey
- Cut the average time to issue or renew a membership from 21 days to 5
- Lift contractor satisfaction with digital services to 88%
- Reduce cost per transaction by 60%
Strategic objectives served
- SO-1.1 — Simplify regulatory relationships and make doing business easier
- SO-1.2 — Raise quality standards across contracting
- SO-2.3 — Transparency and open sector information
4Expected benefits
| Kind | Benefit |
|---|---|
| Satisfaction | Higher contractor satisfaction with digital services — target 88 % |
| Cost saving | Lower cost per e-service transaction — target 18 SAR / transaction |
| Time saved | Shorter membership issue and renewal — target 5 days |
5Cost & feasibility
Estimated cost
SAR 86.4M
Funding
Digital Transformation Sector capital budget 2025–2027, line 2-3-114
| Cost line | Amount |
|---|---|
| Build & run contract (incl. approved variation) | SAR 51M |
| Cloud hosting | SAR 9.2M |
| Identity & integration licences | SAR 7.2M |
| SCA internal team | SAR 6.1M |
| QA & project office support | SAR 5.4M |
| Change management & training | SAR 3.1M |
| Contingency reserve (5%) | SAR 4.4M |
| Total | SAR 86.4M |
6Initial risks
| Risk | Level | Proposed response |
|---|---|---|
| Nafath and Government Service Bus interfaces late | High | Treated in the risk management plan |
| Vendor integration engineers in short supply | High | Treated in the risk management plan |
| Late requirement sign-off by the service-owning departments | Medium | Treated in the risk management plan |
| Membership and service-centre staff resisting the digital procedures | Medium | Treated in the risk management plan |
| Critical penetration-test findings | Medium | Treated in the risk management plan |
Approval logChain: Proposal & feasibility approval · version 4
Every decision on the form — who, their role, the note and the time. It prints with the form.
| # | Step | Kind | Name | Decision | Note | Date & time |
|---|---|---|---|---|---|---|
| 1 | Author | — | Eng. Sultan F. Al-GhamdiProject Manager, Muqawil Platform — Release 4 | Submitted | — | 2024-06-09 13:22 |
| 2 | Line manager endorsement | Technical acceptance | Eng. Reem K. Al-DosariThe requester’s line manager | Approved | — | 2024-06-10 11:02 |
| 3 | PMO review | Methodology review | Ghada A. Al-ShahraniPMO — analyst | Approved | — | 2024-06-11 12:09 |
| 4 | Portfolio manager review | Technical acceptance | Faisal A. Al-ShehriPortfolio manager | Approved | Consistent with the portfolio plan and its priorities. | 2024-06-13 13:16 |
| 5 | Cost & funding review | Financial approval | Munirah A. Al-KhalidiFinance | Approved | — | 2024-06-18 13:58 |
| 6 | Project Approval Committee | Technical acceptance | Dr. Noura M. Al-OtaibiProject Approval Committee | Approved | — | 2024-06-19 09:30 |
Signatures
Line manager endorsement
Eng. Reem K. Al-Dosari
Approved2024-06-10
PMO review
Ghada A. Al-Shahrani
Approved2024-06-11
Portfolio manager review
Faisal A. Al-Shehri
Approved2024-06-13
Cost & funding review
Munirah A. Al-Khalidi
Approved2024-06-18
Project Approval Committee
Dr. Noura M. Al-Otaibi
Approved2024-06-19