Saudi Contractors Authority
Project charter
Wifaq Dispute Settlement Platform — Release 2
APPROVEDV2Approved 2025-05-02
1Project identity
Required at this stage- Project name
- Wifaq Dispute Settlement Platform — Release 2
- Project code
- PRJ-2026-008
- Project sponsor
- Dr. Mohammed I. Al-SubaieDr. Mohammed I. Al-SubaieHead, Strategy & Institutional Excellence SectorP-009m.alsubaie@sca.sa
- Project manager
- Karim HaddadKarim HaddadSenior Digital Delivery Consultant — PMOP-041k.haddad@sca.sa
- Project owner
- Yousef A. Al-OmariYousef A. Al-OmariDirector General, Partnerships & EventsP-016y.alomari@sca.sa
- Portfolio & programme
- Digital Services & Platforms PortfolioMuqawil & e-Services Programme
- Type & methodology
- Digital · Scrum
- Current phase
- 4Execution
2Background & rationale
Required at this stageA platform to file contracting disputes online, assign them to accredited mediators and follow the settlement sessions until the agreement is signed.
3Objectives
Required at this stage- 1Build capability and innovation in the sector
- 2Raise quality standards across contracting
Serves the strategic objectives:SO-2.1Build capability and innovation in the sectorSO-1.2Raise quality standards across contracting
4Scope
Required at this stageIn scope
- A platform to file contracting disputes online, assign them to accredited mediators and follow the settlement sessions until the agreement is signed.
- Single sign-on through Nafath
- Integration with internal systems
Out of scope
- Operation and maintenance after the warranty period
- Work outside the approved site or system boundary
5High-level requirements
Required at this stage- 1Single sign-on through Nafath
- 2Integration with internal systems
- 3Digital Government Authority standards
6Deliverables
Required at this stage| 1 | Project management plan | 2025-05-27 |
| 2 | Main deliverable — stage 1 | 2026-02-22 |
| 3 | Main deliverable — final stage | 2026-09-11 |
| 4 | Final report | 2026-11-30 |
7Key milestones
Required at this stage- Charter approved2025-05-02
- Contract signed2025-08-04
- 50% of works complete2026-02-22
- Provisional acceptance2026-10-15
- Closure2026-11-30
8Budget
Required at this stage- Main contract71.7%13.2M
- Supervision & consulting14.1%2.6M
- Internal team9.2%1.7M
- Contingency reserve (5%)4.9%900K
The owning sector’s approved budgetTotal18.4M
9Timeline
Required at this stage10Key risks
Required at this stage- No risks recorded yet.
11Constraints
Required at this stage- Stay within the approved budget
- Comply with the Government Tenders & Procurement Law
12Assumptions
Required at this stage- Named internal staff available throughout
- Approvals land within the workflow’s action time limits
13Stakeholders
Required at this stage- Project sponsorDecisions and funding
- Project ownerAccepts deliverables, owns benefits
- Project Management Office (PMO)Governance and compliance
14Success criteria
Required at this stage- 1Delivered within the approved budget
- 2On the approved date ±5%
- 3Target benefits within 12 months
15Governance structure
Required at this stage- Change Control BoardApproves scope, cost and schedule changesWeekly
- PMO CommitteeMethodology compliance, data quality, stage gatesFortnightly
- Project management teamDay-to-day control, risks, impediments, the periodic update cardWeekly